.itb-chatbot,.itb-chatbot *{box-sizing:border-box}.itb-chatbot{--itb-color:#2b6cb0;--itb-bg:#ffffff;--itb-text:#1f2733;--itb-muted:#6b7280;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;font-size:15px;line-height:1.45;color:var(--itb-text)}.itb-chatbot--floating{position:fixed;right:20px;bottom:20px;z-index:99999;display:flex;flex-direction:column;align-items:flex-end}.itb-chatbot__launcher{display:inline-flex;align-items:center;gap:8px;border:0;cursor:pointer;background:var(--itb-color);color:#fff;padding:12px 18px;border-radius:999px;font-size:15px;font-weight:600;box-shadow:0 6px 20px rgb(0 0 0 / .18);transition:transform 0.12s ease,box-shadow 0.12s ease}.itb-chatbot__launcher svg{width:20px;height:20px;fill:currentColor}.itb-chatbot__panel{display:flex;flex-direction:column;width:360px;max-width:calc(100vw - 32px);height:520px;max-height:calc(100vh - 120px);background:var(--itb-bg);border-radius:16px;overflow:hidden;box-shadow:0 12px 48px rgb(0 0 0 / .24);border:1px solid rgb(0 0 0 / .08)}.itb-chatbot--floating .itb-chatbot__panel{margin-bottom:12px;display:none}.itb-chatbot--floating.is-open .itb-chatbot__panel{display:flex}.itb-chatbot--floating.is-open .itb-chatbot__launcher{display:none}.itb-chatbot__bubble{position:absolute;bottom:64px;right:0;max-width:220px;background:#fff;color:#111;border:2px solid #111;border-radius:14px;padding:9px 13px;font-size:14px;font-weight:600;line-height:1.35;box-shadow:3px 3px 0 rgb(0 0 0 / .16);opacity:0;visibility:hidden;transform:translateY(6px) scale(.96);transform-origin:bottom right;transition:opacity 0.14s ease,transform 0.14s ease;pointer-events:none}.itb-chatbot__bubble::before{content:"";position:absolute;right:20px;bottom:-13px;width:0;height:0;border-left:10px solid #fff0;border-right:10px solid #fff0;border-top:12px solid #111}.itb-chatbot__bubble::after{content:"";position:absolute;right:22px;bottom:-10px;width:0;height:0;border-left:8px solid #fff0;border-right:8px solid #fff0;border-top:10px solid #fff}.itb-chatbot--floating:not(.is-open) .itb-chatbot__launcher:hover~.itb-chatbot__bubble{opacity:1;visibility:visible;transform:translateY(0) scale(1)}.itb-chatbot--left .itb-chatbot__bubble{right:auto;left:0;transform-origin:bottom left}.itb-chatbot--left .itb-chatbot__bubble::before{right:auto;left:20px}.itb-chatbot--left .itb-chatbot__bubble::after{right:auto;left:22px}.itb-chatbot--theme-futurista{--itb-bg:#0e1525;--itb-text:#e6edf7;--itb-muted:#8aa0c0}.itb-chatbot--theme-futurista .itb-chatbot__panel{border-color:rgb(120 180 255 / .22);box-shadow:0 0 0 1px rgb(120 180 255 / .12),0 18px 50px rgb(0 16 48 / .55)}.itb-chatbot--theme-futurista .itb-chatbot__header{background:linear-gradient(135deg,var(--itb-color),#7c3aed)}.itb-chatbot--theme-futurista .itb-chatbot__msg--bot{background:rgb(255 255 255 / .06);border-color:rgb(120 180 255 / .18);color:var(--itb-text)}.itb-chatbot--theme-futurista .itb-chatbot__input{background:rgb(255 255 255 / .05);color:var(--itb-text);border-color:rgb(120 180 255 / .25)}.itb-chatbot--theme-futurista .itb-chatbot__launcher{background:linear-gradient(135deg,var(--itb-color),#7c3aed);box-shadow:0 6px 22px rgb(0 0 0 / .3),0 0 16px rgb(124 58 237 / .45)}.itb-chatbot--theme-minimal .itb-chatbot__panel{box-shadow:none;border:1px solid rgb(0 0 0 / .12);border-radius:10px}.itb-chatbot--theme-minimal .itb-chatbot__msg{border-radius:8px}.itb-chatbot--theme-minimal .itb-chatbot__launcher{box-shadow:none}.itb-chatbot--theme-suave .itb-chatbot__panel{border-radius:22px;box-shadow:0 16px 50px rgb(0 0 0 / .16)}.itb-chatbot--theme-suave .itb-chatbot__msg{border-radius:18px}.itb-chatbot--inline .itb-chatbot__panel{height:480px;width:100%;max-width:100%}.itb-chatbot__header{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;background:var(--itb-color);color:#fff}.itb-chatbot__titlewrap{display:flex;flex-direction:column;gap:1px;min-width:0;flex:1 1 auto}.itb-chatbot__privacy{color:#fff;font-size:11px;text-decoration:underline;line-height:1.2}.itb-chatbot__title{font-weight:700;font-size:16px;margin:0}.itb-chatbot__ai-label{font-size:11px;font-weight:600;line-height:1.2}.itb-chatbot__withdraw{background:#fff0;border:0;padding:0;margin:1px 0 0;color:#fff;font-size:11px;text-decoration:underline;cursor:pointer;text-align:left;line-height:1.2}.itb-chatbot__withdraw:focus-visible{outline:2px solid #fff;outline-offset:2px}.itb-chatbot__close{background:#fff0;border:0;color:#fff;cursor:pointer;font-size:22px;line-height:1;padding:4px 8px;border-radius:6px}.itb-chatbot__close:hover{background:rgb(255 255 255 / .18)}.itb-chatbot__new{background:#fff0;border:0;color:#fff;cursor:pointer;font-size:17px;line-height:1;padding:4px 8px;border-radius:6px;opacity:.85}.itb-chatbot__new:hover{background:rgb(255 255 255 / .18);opacity:1}.itb-chatbot__gate{flex:1 1 auto;overflow-y:auto;padding:16px;background:#fff;color:#1f2733;font-size:13px;line-height:1.5}.itb-chatbot__gate-title{margin:0 0 8px;font-size:15px;font-weight:700}.itb-chatbot__gate-text{white-space:normal}.itb-chatbot__gate-links{margin:10px 0 0}.itb-chatbot__gate-links a{color:#1d4e89;text-decoration:underline}.itb-chatbot__gate-actions{display:flex;gap:8px;margin-top:14px}.itb-chatbot__gate-accept{background:var(--itb-color);color:#fff;border:0;border-radius:8px;padding:9px 18px;font-size:14px;font-weight:600;cursor:pointer}.itb-chatbot__gate-decline{background:#fff0;color:#1f2733;border:1px solid #9aa4b2;border-radius:8px;padding:9px 14px;font-size:14px;cursor:pointer}.itb-chatbot__gate-accept:focus-visible,.itb-chatbot__gate-decline:focus-visible,.itb-chatbot__gate-links a:focus-visible{outline:2px solid #1d4e89;outline-offset:2px}.itb-chatbot__panel.is-gated .itb-chatbot__messages,.itb-chatbot__panel.is-gated .itb-chatbot__contact,.itb-chatbot__panel.is-gated .itb-chatbot__form,.itb-chatbot__panel.is-gated .itb-chatbot__minnotice{display:none}.itb-chatbot__minnotice{margin:0;padding:6px 14px 10px;background:#fff;color:#4a5568;font-size:11px;line-height:1.4}.itb-chatbot__livewarn{margin:0;padding:4px 14px 8px;background:#fff;color:#9a3412;font-size:11px;font-weight:600;line-height:1.4}.itb-chatbot__livewarn[hidden]{display:none}.itb-chatbot__panel.is-gated .itb-chatbot__livewarn{display:none}.itb-chatbot__messages{flex:1 1 auto;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#f7f8fa}.itb-chatbot__msg{max-width:85%;padding:10px 13px;border-radius:14px;white-space:normal;word-wrap:break-word}.itb-chatbot__msg--bot{align-self:flex-start;background:#fff;border:1px solid rgb(0 0 0 / .08);border-bottom-left-radius:4px}.itb-chatbot__msg--user{align-self:flex-end;background:var(--itb-color);color:#fff;border-bottom-right-radius:4px}.itb-chatbot__link{color:var(--itb-color);text-decoration:underline;word-break:break-word}.itb-chatbot__msg--user .itb-chatbot__link{color:#fff}.itb-chatbot__fb{display:flex;gap:6px;align-items:center;margin:-4px 0 6px}.itb-chatbot__fb-btn{background:#fff;border:1px solid #cbd5e1;border-radius:999px;padding:2px 10px;font-size:13px;line-height:1.6;cursor:pointer}.itb-chatbot__fb-btn:hover{border-color:#4a5568}.itb-chatbot__fb-btn:focus-visible{outline:2px solid #1d4e89;outline-offset:2px}.itb-chatbot__fb-thanks{color:#4a5568;font-size:11px}.itb-chatbot__quick{display:flex;flex-wrap:wrap;gap:6px;margin:2px 0 8px}.itb-chatbot__qr{background:#fff0;border:1px solid var(--itb-color);color:var(--itb-color);border-radius:999px;padding:6px 12px;font-size:13px;font-weight:600;cursor:pointer;max-width:100%;white-space:normal;text-align:left}.itb-chatbot__qr:hover{background:var(--itb-color);color:#fff}.itb-chatbot__typing{align-self:flex-start;display:inline-flex;gap:4px;padding:12px 14px;background:#fff;border:1px solid rgb(0 0 0 / .08);border-radius:14px}.itb-chatbot__typing span{width:7px;height:7px;border-radius:50%;background:var(--itb-muted);opacity:.5;animation:itb-bounce 1.2s infinite ease-in-out}.itb-chatbot__typing span:nth-child(2){animation-delay:0.2s}.itb-chatbot__typing span:nth-child(3){animation-delay:0.4s}@keyframes itb-bounce{0%,80%,100%{transform:translateY(0);opacity:.4}40%{transform:translateY(-4px);opacity:1}}.itb-chatbot__contact{display:flex;flex-wrap:nowrap;gap:6px;padding:10px 12px;border-top:1px solid rgb(127 127 127 / .18);background:#fff0}.itb-chatbot__contact a{flex:1 1 0%;min-width:0;display:block;text-align:center;font-size:12px;font-weight:600;text-decoration:none;color:var(--itb-color);border:1px solid var(--itb-color);padding:6px 8px;border-radius:999px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.itb-chatbot__contact a:hover{background:var(--itb-color);color:#fff}.itb-chatbot__form{display:flex;gap:8px;padding:12px 14px;border-top:1px solid rgb(0 0 0 / .07);background:#fff}.itb-chatbot__input{flex:1 1 auto;resize:none;border:1px solid rgb(0 0 0 / .18);border-radius:10px;padding:10px 12px;font-size:15px;font-family:inherit;max-height:96px;min-height:42px}.itb-chatbot__input:focus{outline:2px solid var(--itb-color);outline-offset:-1px;border-color:var(--itb-color)}.itb-chatbot__submit{flex:0 0 auto;border:0;cursor:pointer;background:var(--itb-color);color:#fff;border-radius:10px;padding:0 16px;font-weight:600;font-size:14px}.itb-chatbot__submit:disabled{opacity:.55;cursor:default}.itb-chatbot__sr{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media (max-width:480px){.itb-chatbot--floating{right:12px;bottom:12px}.itb-chatbot__panel{width:calc(100vw - 24px);height:calc(100vh - 90px)}}.itb-chatbot__launcher--circle,.itb-chatbot__launcher--square{padding:0;width:60px;height:60px;justify-content:center}.itb-chatbot__launcher--circle{border-radius:50%}.itb-chatbot__launcher--square{border-radius:16px}.itb-chatbot__launcher--circle svg,.itb-chatbot__launcher--square svg{width:26px;height:26px}.itb-chatbot__launcher--image{padding:6px}.itb-chatbot__launcher-img{display:block;width:auto;height:100%;max-width:56px;max-height:56px;object-fit:contain;border-radius:inherit}.itb-chatbot__launcher--circle.itb-chatbot__launcher--image .itb-chatbot__launcher-img,.itb-chatbot__launcher--square.itb-chatbot__launcher--image .itb-chatbot__launcher-img{width:100%;max-width:100%;max-height:100%;object-fit:cover}.itb-chatbot__launcher--fx-pulse{position:relative}.itb-chatbot__launcher--fx-pulse::after{content:"";position:absolute;inset:0;border-radius:inherit;background:var(--itb-color);z-index:-1;animation:itb-pulse-ring 2s ease-out infinite}@keyframes itb-pulse-ring{0%{transform:scale(1);opacity:.5}100%{transform:scale(1.6);opacity:0}}.itb-chatbot__launcher--fx-glow{animation:itb-glow 1.8s ease-in-out infinite}@keyframes itb-glow{0%,100%{box-shadow:0 6px 20px rgb(0 0 0 / .18)}50%{box-shadow:0 6px 26px rgb(0 0 0 / .28),0 0 18px var(--itb-color)}}.itb-chatbot__launcher--fx-bounce{animation:itb-bounce-btn 1.8s ease-in-out infinite}@keyframes itb-bounce-btn{0%,100%{transform:translateY(0)}50%{transform:translateY(-6px)}}.itb-chatbot__launcher--fx-shine{position:relative;overflow:hidden}.itb-chatbot__launcher--fx-shine::before{content:"";position:absolute;top:0;left:-120%;width:60%;height:100%;background:linear-gradient(120deg,transparent,rgb(255 255 255 / .55),transparent);transform:skewX(-20deg);animation:itb-shine 2.6s ease-in-out infinite}@keyframes itb-shine{0%{left:-120%}60%,100%{left:140%}}.itb-chatbot__launcher--hv-lift:hover{transform:translateY(-2px);box-shadow:0 10px 28px rgb(0 0 0 / .24)}.itb-chatbot__launcher--hv-grow:hover{transform:scale(1.08)}.itb-chatbot__launcher--hv-glow:hover{box-shadow:0 8px 26px rgb(0 0 0 / .22),0 0 16px var(--itb-color)}.itb-chatbot__launcher--hv-rotate:hover svg,.itb-chatbot__launcher--hv-rotate:hover .itb-chatbot__launcher-img{transform:rotate(12deg) scale(1.06);transition:transform 0.2s ease}.itb-chatbot__launcher--hv-shine{position:relative;overflow:hidden}.itb-chatbot__launcher--hv-shine::after{content:"";position:absolute;top:0;left:-120%;width:60%;height:100%;background:linear-gradient(120deg,transparent,rgb(255 255 255 / .5),transparent);transform:skewX(-20deg)}.itb-chatbot__launcher--hv-shine:hover::after{animation:itb-shine 0.8s ease-in-out}@media (prefers-reduced-motion:reduce){.itb-chatbot,.itb-chatbot *,.itb-chatbot__launcher::before,.itb-chatbot__launcher::after{animation:none!important;transition:none!important}}.itb-chatbot__line{margin:0 0 6px}.itb-chatbot__line:last-child{margin-bottom:0}.itb-chatbot__msg--bot strong{font-weight:700}.itb-chatbot__msg--bot em{font-style:italic}.itb-chatbot__code{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.92em;background:rgb(0 0 0 / .06);padding:1px 5px;border-radius:5px}.itb-chatbot__list{margin:4px 0 6px;padding-left:18px}.itb-chatbot__list li{margin:2px 0}